Phone and Internet Services

Phone and Internet Service in Whistler

Like everywhere in the world, you will need a cell phone in Whistler and Pemberton. A cell phone is often the only phone that people have, so it is important for your job, socializing and safety. Lots of companies offer this service and you can usually get a plan to suit your needs.  However sometimes, you can be surprised… you should know that in Canada it’s normal that you pay for incoming calls! That means: if your friend calls you and you are chatting for two hours, it will cost you lots of money. Another thing is, if you buy a prepaid card, the moment the money runs out, you can’t call or send text messages. At the same time, nobody can call you, and if somebody sends you a text message you will never receive it, even after you put more money into your mobile account. This can cause problems, for example when your boss texts you to say you should come to work early, or your friend is waiting for you. So don’t be afraid to ask your company about every detail of the plan you are on.

Cellphone companies you can find in Whistler
  • Telus – TELUS Store, 7007 Nesters Road Tel: 604.938.3269 www.telus.com
  • Bell – 4338 Main Street Tel: 604.905.0446 www.bell.ca
  • Rogers – 18-4314 Main Street Tel: 604.932.2091 www.rogers.com
  • The Cebu de Oro store in Cheakamus also offers phone plans and will be happy to explain all options to you.

Phone companies for land lines are known to ask for big deposits until you have built up credit in Canada.  Another option is a cell phone and buy minutes or get on a monthly plan.  Note: The area code for the Whistler/Pemberton area, Vancouver and the lower mainland is 604 or 778, and you must dial 1 before the area code to make a long distance call.

Internet

If you need to use the internet, visit Whistler Public Library (Whistler Library, 4329 Main Street www.whistlerlibrary.ca 604-935-8433). You will need a library card, which you can get if you take in some mail with your name and Whistler address on it (no PO Box numbers). If you haven’t received any mail yet, you can ask in the library for a special free postcard which you can send to yourself in Whistler. Once you receive that, you can get your card and use the library PCs with free internet for one hour a day. You can also take in your own laptop and use it for unlimited time. If you have a laptop, you can also use free internet in most cafes or restaurants in the village. In summer, you can just sit outside.

Mail

Post Office: If you do not get a mail box with your accommodation, you will need to rent a Postal Box. To do so at the post office, you will need to make a $15 deposit for a set of two keys.

Whistler Post Office – Marketplace 604-932-5012 www.canadapost.ca

You can also rent a mailbox at: UPS located on Main Street.

Phone and Internet Service in Pemberton

Unfortunately Pemberton does not have any phone companies.  The closest phone companies are located in Whistler.

Pay Phones

The Pemberton Community Center offers a courtesy phone for local calls if you do not have a cell phone.  You can also find pay phones at the PetroCan gas station (1440 Portage Road) for a fee of 50 cents.

Internet

If you need to use the internet, visit the Pemberton Public Library. You do not need a library card to access the internet. The library allows you to use the internet for ½ hr.  You can also take in your own laptop and use it for unlimited time. If you have a laptop, you can also use free internet at the Pemberton Community Center (7390 Cottonwood Rd· 604-905-9404) and the Mt. Currie Coffee Co. (7331 Arbutus St, 604-894-3388)

Mail

Post Office: If you do not get a mail box with your accommodation, you will need to rent a Postal Box. To do so at the post office, you will need to make a $15 deposit for a set of two keys.

Pemberton Post Office – 3-7431 Prospect St, Pemberton BC V0N 2L1 · 604-894-6816 canadapost.ca