Keep receiving benefits through COVID
Your benefits will not automatically be paid each month. Here is what you need to do to keep receiving your EI or CERB payments.
EI: If you applied for EI because of COVID-19
You need to go into the portal every 2 weeks to do your bi weekly report
If you didn’t receive your CODE by mail after10 business days, you can call Employment Insurance at 1-800-206-7218 (press 0 to speak to agent) to get your CODE over the phone.
CERB: If you did not qualify for EI, or you applied for CERB
You need to reapply every 4 weeks. Apply through My Account (CRA) or if you do not have a My Account call 1-800-959-2019, you will need to have your SIN number when calling.
Here are the 4 week periods you need to apply for:
The day you apply depends what month you were born. Here are the days to apply:
You are eligible to 4 payments of CERB (16 weeks)