MSP – Frequently Asked Questions related to COVID-19

The Province has introduced special measures for COVID-19 and understand that these are special times. We hope these FAQs will help you find your way through any special circumstances you find yourself in.

Who do I contact if I have general concerns or questions regarding COVID-19 testing and/or treatment?

*The province has provided a self-assessment tool to help you work out what you should do next if you think you have been exposed.

What if my temporary permits have expired and I no longer have MSP coverage?

If you are in BC, and previously were enrolled in, and had coverage under, MSP – but your coverage is now expired – you may be provided temporary MSP coverage.

Request temporary coverage from Health Insurance BC. You can contact Health Insurance BC by phone or by mail: see above.

If you have applied for a new work or study permit but it has yet to arrive, you should be granted temporary coverage until July 31, 2020.

 

 
What if I can’t go to an ICBC counter (office) to renew enrolment with MSP due to COVID-19?

You need to:

1. Contact Health Insurance BC for renewing MSP enrolment, and ask for a Confirmation of Coverage Letter

2. If your coverage can be confirmed, the letter will be mailed to you.

3. If you need to use provincial health care benefits, you can do that if you show this letter, your expired BC Service Card with your Personal Health Number on it, and one other form of identification.

To get a Confirmation of Coverage letter, you should contact Health Insurance BC and tell them why you can’t go to an ICBC office to renew your enrolment.

 

I am new to BC and am trying to enrol in the Medical Services Plan. What if I am unable to attend an ICBC counter for identity proofing due to COVID-19?

You need to:

1. Contact Health Insurance BC for temporary MSP enrolment, and ask for a Confirmation of Temporary Coverage Letter

2. If your coverage can be confirmed, the letter will be mailed to you.

3. This letter states that the coverage is active and your Personal Health Number 4. Temporary Coverage will be valid until July 31, 2020.

*You won’t be issued a BC Service Card as this is a temporary coverage till July 31.

To get a Confirmation of Coverage letter, you should contact Health Insurance BC and tell them why you can’t go to an ICBC office to renew your enrolment.

 

What if I am not eligible for the B.C. Medical Services Plan (MSP) and I think I have COVID-19, will I have to pay for my treatment?

If you are in B.C., and are not normally eligible for coverage under MSP, and you need treatment related to suspected or confirmed infection with COVID-19, you will be you will not have to pay. NOTE: if you need treatment or health services for conditions not related to COVID-19, then you are not eligible for MSP coverage and will have to pay.

The doctor or nurse you visit will decide if you are eligible for this special COVID-19 coverage.

 

For more information, please visit BC Government COVID-19 MSP Frequently Asked Questions